Victim Advocate

Serco is a government contractor with over 11,000 employees and more than 20 years’ experience. We provide IT and management services to the Department of Defense, federal civilian agencies and the intelligence community. We advise, design, integrate and deliver solutions that transform how our clients achieve their missions and solve their most difficult challenges. Whether the assignment is helping secure our borders, enhancing intelligence capabilities, assisting federal agencies to share critical data, or supporting complex personnel functions, Serco is ready to serve.

The job responsibilities for this opportunity are as follows:

• Ensures that the emotional, social and safety needs of their clients and/or the clients' family are met and maintained on an individual basis in accordance with policies and procedures and current federal, state and local standards, guidelines, and regulations.
  
• Provides crisis intervention and assists families in understanding the implications and complexities of domestic violence. Collaborates with the Family Advocacy Program (FAP), the Army Community Service Family Advocacy Program Manager (FAPM), law enforcement, legal and medical facilities, and the command to assure safety plans are coordinated.
  
• Ensures the availability of 24-hour victim advocacy services either through personal or telephonic contact.

Position requires a bachelor's degree or equivalent and at least 2 years of experience in the field or in a related area. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Works under general supervision or independently and typically reports to a supervisor or manager. A certain degree of creativity, initiative and ability to work collaboratively with other organizations is required.